Dear Mr.Ananth First off all Our heartfelt thanks to you and madam. As an ISO auditor i expect the customer satisfaction is the completeness of customer requirement. We will say it is 98 /100. Well organized tour. This is our maiden trip via travels even though we traveled lot on our own. What you committed is given to us. As an ISO auditor we always talks about quality, delivery and Response on service in travels Quality of service (99/100) Pick up / Drop, check in at airports, allocation of seats, organizing the logistics, accommodation are excellent. ( 99/100) Delivery of service (97/100) What committed in tour program is completed with out missing any city/ pilgrimage place including organizing wash room at frequent intervals at decent hotels The importance / History of the place well narrated. The group is good with full of entertainment particularly the children. well organized pooja and prasadams at all temples. Breakfast, lunch and dinner all vegetarian hotels is excellent Response (98/100) Very polite, calm adjustable with all temperament of the people is excellent. Any requirements is taken much much care particularly my grandson's food requirements. Hats off Importance for our life and social movement with other people through talk show and with light music (given chances to kids, and all members) Suggestions Travel per day can be restricted to maximum 300 Km in normal and 200 KM in ghat roads with adequate wash room facilities for the above 50. and kids. Earlier booking of seva tickets to reduce darshan timings and can be included in the package. Morning and evening coffee can be organized and charges can be added to the package.